Store Manager/Assistant Store Manager, Luxury Fashion Retail

Permanent Position
15 Jun 2017
Expires on 15 Jul 2017

Company Description

Our client is a well-established European luxury fashion house looking for high calibre talent to join as Store Manager to be based in Hong Kong. Those with less experience will be considered for Assistant Store Manager.

Posted by

Martin Tsang




Job Description

  • Oversee, lead and manage boutique teams to deliver outstanding performance in sales, efficiency and profitability.
  • Ensure key boutique staff are identified, developed and coached to their full potential and achieving high standards to meet and exceed sales targets.
  • All stores deployment streamlined and tailored dependent on customer traffic and business demands
  • Manage inventory control and store standards.
  • Drive store KPIs to maintain and increase productivity and profitability including but not limited to UPT, AUR, sales, conversion rates and customer engagement.
  • Possess reporting and analytical skills to identify shortcomings and opportunities.
  • Develop loyal customer base through store reports and store colleagues engaging clients with quality clientelling and CRM with every transaction.
  • Drive compliance with company policies and procedures to maximise effective Profit Protection strategies.
  • Be an ambassador for the brand, leading by example and encompass the brand’s core values in everyday operations.




  • Minimum 4-5 years of relevant experience in luxury retail store operations, and minimum 2-3 years of supervisory experience.
  • Bachelor degree preferred
  • Outstanding leadership and people management skills.
  • Proven track record to train and develop talent.
  • Proven track record to drive increment in sales and profitability.
  • Excellent verbal and written communication skills, fluency in English and Cantonese, Mandarin would be an advantage.
  • Excellent presentation, able to communicate and interact at all levels.
  • Works well under pressure, is hands-on and pro-active.
  • Display excellent business acumen and brand awareness.
  • Strong fashion sense and excellent clientelling skills.

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