Customer Service Manager

Permanent Position Tokyo
20 Jan 2017
Expires on 03 Feb 2017

Company Description

Global Fortune 150 developer and manufacturer of high-quality industrial printers. Part of successful group, the company has more than 4,000 employes all over the world, operating in 30 countries.

Posted by

Tanja Hildebrandt

Tel

080-1331-0355

Email

Job Description

  • Lead 6 people team to ensure customer satisfaction, reporting directly to General Manager
  • Manage flawless inventory & delivery of goods 
  • Secure efficiency & effectiveness of processes
  • Liaise between suppliers, sales and end-users


Requirements

  • Exposure to western-style culture
  • “Kaizen”, as way of life: Capability to accept change, flexibility to new processes
  • Strong presence and networking skill with customer and throughout company internal functions
  • Involvement in customer fulfillment front-end/A-Z in timely manner
  • Handled several customers at once
  • People management experience
  • Fluent in English

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