Application Specialist, Molecular Diagnostics, APAC

Permanent Position Singapore
16 Jan 2017
Expires on 31 Mar 2017

Company Description

Swiss Medical Diagnostics MNC

Posted by

Hong Andi (R1658099 16S8408)

Tel

+65 6730 7837/ +65 8233 2997

Email

Job Description

Our client is seeking an Application Specialist, Molecular Diagnostics Asia Pacific (APAC) who is responsible for the implementation of a complete training concept for Molecular Diagnostics products; development and ongoing implementation of the technical proficiency development for the respective country; collection and fulfillment of training needs of the country and provide update of records to APAC Training Database Administrator.

You will consolidate challenging and common technical issues arising in the countries and troubleshoot with the affiliate to resolve potential complaints. You also provide on-site product support to the affiliates for first installation, evaluation, system upgrades and modifications.

In addition, you are tasked with independent execution of assigned projects, for example, providing system pre-evaluation site planning, presentation, site monitoring and others. Around 30% travel within the region will be required for this role.

Requirements

  • A Bachelor’s Degree in Medical/Laboratory Science, Applied Science or similar
  • 3-5 years’ experience in diagnostic laboratories with working knowledge and experience of PCR and molecular techniques
  • Exhibited ability to diagnose applications and operational issues on analytical systems and to successfully resolve issues in a timely manner
  • Excellent communication skills with the ability to present to groups
  • The ability to work independently
  • Exceptional planning and organizational skills
  • Computer literacy with a working knowledge of MS Office
  • Sound business understanding

Superior customer service is pivotal to the success of the company, therefore we expect our new team member to be customer focused, self-motivated and enjoy working in a team environment.

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