Our client is seeking an Application Specialist, Molecular Diagnostics Asia Pacific (APAC) who is responsible for the implementation of a complete training concept for Molecular Diagnostics products; development and ongoing implementation of the technical proficiency development for the respective country; collection and fulfillment of training needs of the country and provide update of records to APAC Training Database Administrator.
You will consolidate challenging and common technical issues arising in the countries and troubleshoot with the affiliate to resolve potential complaints. You also provide on-site product support to the affiliates for first installation, evaluation, system upgrades and modifications.
In addition, you are tasked with independent execution of assigned projects, for example, providing system pre-evaluation site planning, presentation, site monitoring and others. Around 30% travel within the region will be required for this role.