Regional Service Manager (Medical Device/ Regional PJs/ Up to 60K)

Permanent Position
12 Oct 2021
Expires on 26 Oct 2021

Company Description

Our client, a renowned medical device company, is seeking talents to join their team as Regional Service Manager.

Posted by

Anson Wong

Tel

2506 9011

Email

Job Description

  • Work with Senior Director to identify various index for APAC region in order to achieve business goals, in terms of outstanding sales growth and service quality
  • Analyst KPIs performance and provide various training programme to service teams in different regions if needed
  • Develop service intelligence database to capture service related data and key KPIs across the region
  • Prepare regular reports on Service KPIs to senior management including comments and areas of improvement
  • Responsible for the system update, enhancement and feedback collection with global IT team & global service operation director
  • Identify regional service initiatives to improve performance 

Requirements

  • Bachelor degree in Business, Engineering or related disciplines
  • Min 5 years’ service experience with 2 years in analytical position
  • Good business acumen with strong analytical skills 
  • Result oriented with strong problem solving, organization and planning skills
  • Good communications skills in English, both verbal and written
  • Good work knowledge of data analysis, and performance metrics using business management software

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