Job Description
- Provide technical solutions for both new and existing corporate customers, specifically in train-borne systems such as CCTV, PA, PABX, and Information Display Systems, as well as broader communication and IT infrastructure.
- Lead complex solution proposals and project implementations involving multi-vendor technologies and coordination across internal teams and 3rd parties.
- Develop project strategies in collaboration with solution architects and product teams by aligning technical solutions with key customer objectives and business drivers.
- Prepare and deliver value-based solution proposals including documentation, technical presentations, and proof-of-concept (PoC) demonstrations to validate feasibility and gain stakeholder buy-in.
- Oversee the selection of technologies and estimate resources required to deliver proposed solutions; articulate technical trade-offs, risks, and advantages of different approaches.
- Communicate the business impact and value of the proposed solutions to clients, emphasizing alignment with their operational goals and ROI.
- Manage customer relationships by addressing technical queries, communicating solution frameworks, and resolving pre-sales concerns and issues.
- Support business development by assisting sales and pre-sales teams in identifying opportunities, drafting proposals, and contributing to tender submissions.
- Work closely with project delivery teams to validate solution design during implementation, provide technical oversight, and refine architecture as needed.
Job Requirements
- Degree in Electrical and Electronics Engineering or equivalent practical experience.
- Minimum 10 years of relevant working experience, including hands-on experience with enterprise architecture consulting, client interviews, solution reviews, and stakeholder alignment.
- Proven track record in pre-sales activities including solution design, proposal writing, and client presentations, particularly for large-scale tender bids.
- Skilled in estimating manpower, project cost, and timelines for complex tenders and proposals.
- Strong experience integrating both in-house developed technologies and 3rd-party hardware/software solutions in system design.
- Confident in engaging with senior technical decision-makers and discussing topics around architecture strategy, digital agility, and business value.
- Familiarity with Singapore government procurement processes and security standards is an advantage.
- Excellent communication and presentation skills, with the ability to simplify complex concepts for diverse stakeholders.
- Strong interpersonal skills and collaborative mindset, with the ability to lead cross-functional teams in high stakes project environments.