Job Description

Key Responsibilities

Strategic & Departmental Leadership

  • Overseeing logistics, setting departmental goals, objectives, and resourcing plan
  • Develop and implement strategic logistics initiatives aligned with Group’s business objectives
  • Lead the planning and execution of logistics strategies for new account setups - developing operational flows, coordinating with Sales, Business Development, and IT for required system integrations or enhancements
  • Manage P&L performance, ensuring margins and expenses align with revenue goals in the financial plan
  • Participate in contract negotiations for logistics operations and service rates, ensuring alignment with organisational standards and cost-effectiveness

Operational Excellence

  • Drive effective warehouse management processes and systems by establishing new operating standards and ensuring compliance
  • Oversee all aspects of warehousing, fulfilment, and transportation services, ensuring efficiency and cost-effectiveness from service providers
  • Investigate and resolve warehousing-related issues, identify root causes of inventory discrepancies, and implement process improvements
  • Authorise and maintain Quality/Operations Procedures, Work Instructions (WIs), and relevant records to uphold system integrity and audit readiness
  • Ensure compliance with all relevant management systems, including Quality Management System, FSC CoC Management System, Environmental, Health & Safety Management System, and Business Continuity Plan (BCP)

Continuous Improvement & Transformation

  • Drive operational transformation through automation, digitalisation, and process innovation
  • Collaborate with cross-functional stakeholders to enhance data visibility, system integration, and throughput performance
  • Continuously review and optimise logistics workflows to improve productivity, service quality, and customer experience

Customer & Business Development

  • Leverage knowledge of customers’ businesses to identify new business development opportunities for logistics
  • Participate in customer meetings and regular business reviews to share performance updates, productivity insights, and improvement plans

People Leadership & Development

  • Build and lead a high-performing logistics team, fostering accountability, collaboration, and operational discipline
  • Identify individual and team skill gaps, and implement training and development programmes to strengthen capability
  • Hold team members accountable to established performance levels and department goals
  • Promote a culture of safety, continuous improvement, and service excellence


Job Requirements

Requirements

  • Bachelor’s degree in Supply Chain Management, Engineering, Logistics, or a related field

  • Minimum 15 years of relevant experience, including at least 5 years in a senior leadership capacity overseeing large-scale logistics or warehousing operations

  • Proven track record within manufacturing or 3PL environments

  • Hands-on experience implementing Warehouse Management Systems (WMS), automation solutions, or leading digital transformation initiatives

  • Strong experience driving process improvement using Lean, Six Sigma, or Kaizen methodologies (Green or Black Belt certification is an advantage)

  • Demonstrated experience in strategic planning, P&L ownership, and performance optimisation

  • Knowledge of ASRS, Manhattan systems, and Warehouse Control Systems (WCS) is advantageous

  • Strong stakeholder management and communication skills, with the ability to collaborate effectively across cross-functional teams

  • Passion for operational excellence, regulatory compliance, and talent development

  • Proven leadership presence with strong stakeholder engagement and communication capabilities