Job Description
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Lead and manage team members across PTP and OTC processes, ensuring effective and efficient operations.
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Act as the primary point of contact for all PTP and OTC teams, including procure-to-pay, time & expense, and order-to-cash processes.
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Drive continuous process improvements focused on standardization, quality enhancement, and cost optimization.
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Assess best practices and benchmarks in quality assurance and identify any performance gaps.
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Monitor key performance indicators (KPIs) regularly and implement corrective actions when needed.
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Coordinate with offshore teams to ensure service level agreements (SLAs) are met and budgets are maintained.
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Build and sustain high-performing teams and processes across PTP and OTC areas.
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Analyze issues and make timely, informed decisions.
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Conduct regular performance reviews for direct reports.
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Maintain strong knowledge of front-end systems and all PTP and OTC processes.
Job Requirements
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Bachelor’s degree in Finance, Accounting, or a related field.
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Minimum 12 years of relevant experience, including at least 5 years in leadership.
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Strong knowledge of PTP and OTC processes and familiarity with SAP.
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Excellent analytical, problem-solving, and communication skills.